FAQ

1.How do I register on redbean88.com?

Simply click on Create an Account and fill in your personal information to set up a account.

 

2.How do I place an order on redbean88.com?

It is easy! Just click here to follow the simple steps.

 

3. What are the delivery fees?

FREE Delivery on all orders.

 

4.How does payment work?
Payment can be done using PayPal and Ipay88 Payment Gateway. Once payment is confirmed, we will proceed with arrangements for the delivery.

 

5.How long does it take to have my order delivered?

Delivery will take between 2-3 working days for West Malaysia and 3-5 working days for East Malaysia.

 

6. Can I pay cash on delivery (COD)?

We require full payment to be made before delivery.

 

7.Can I pick up my order from your office?

We do not offer self pick up currently.

 

8.How do I check my orders?
Call us at 1700 81 8166 or send us an email sales@redbean88.com for an update on your order status.

 

9. Can I have my order delivered to a different address?
Yes. Log in to your account, simply add the alternative address on your account and choose that address for your order. You can also add the delivery address on the checkout page before confirming your purchase.

 

11. Do I get a discount if I order in large quantities?
Want to buy in large quantities for your company event or wedding? Call us at 1700 81 8166 or send us an email at sales@redbean88.com, we will offer you a best price to suit your needs.

 

12. Are payments made on your site secured?
Online payments are done using the renowned companies PayPal.com and Ipay88.com.

 

13.Can I comment on the items I received?
Sure! We would love to hear from you. Share your experiences by write us your review at the products page.

 

14. What is redbean88’s return policy?

For our complete Returns Policy, click here.

 

15.Do you deliver Overseas?

At this point in time we do not deliver overseas.

 

16.I want to change my contact details, how do I do this?

Log in to your account and  follow the prompt to manage your online account.

 

17. Can I send a gift to someone at a different address?

Yes,  just enter the recipient’s name and address in the delivery section of checkout and we can send your gift straight to them.